FREQUENTLY ASKED QUESTIONS
What is your return policy?
We accept returns for defective or damaged items within 14 days of delivery. To start a return, contact our support team with your order details and photos of the issue. Items must be unused and in original packaging. Shipping costs are non-refundable.
What payment methods do you accept?
We securely accept all major credit cards, PayPal, Apple Pay, and Google Pay, with encrypted checkout to ensure your safety. You can shop with confidence knowing that we securely accept all major credit cards, PayPal, Apple Pay, and Google Pay, with encrypted checkout to ensure your safety.
Do you ship internationally?
Yes, we ship internationally to many countries. Shipping fees and estimated delivery times for overseas orders are provided at checkout. Our international shipping rates are competitive and vary depending on the destination. You can view the exact fees at checkout.
How long does shipping take?
Orders are usually processed within 1–2 business days. Shipping times depend on your location, with most customers receiving their orders within 5–7 business days. For faster processing, make sure to provide accurate shipping information during checkout.
Do you offer free shipping?
Absolutely! Enjoy free shipping on all orders. Take advantage of our generous return policy for hassle-free shopping.
Can I track my order?
Absolutely! Once your order ships, we’ll email you a tracking number so you can follow your package on our site or the carrier’s website. Upon receiving your tracking number, you can easily monitor the progress of your shipment through our website or the carrier's platform.